"Thats the way we always do it" - Is this the right way or is there an Alternative?
Envision
Business Investigation
Initiative investigation
Initiative investigation
· Business Investigation - this phase involves the gathering and analysis of information to gain an understanding of the current business situation and to make explicit the vision and needs of the business. The alignment of the concept to the business strategy is validated and the value of
· Business Investigation - this phase involves the gathering and analysis of information to gain an understanding of the current business situation and to make explicit the vision and needs of the business. The alignment of the concept to the business strategy is validated and the value of the initiative is assessed. This can be broken down into the following deliverable's and activities:
Deliverable Approval
Business Profile Consultant
Concept Statement Sponsor
Concept Feasibility Report Sponsor
Strategic IT Plan/Roadmap Owner
Activities
- Business discovery - Create a profile of the company in terms of structure, markets, customers, products and operations. the deliverable is the business profile
- Needs analysis - Gathering & analysis of the business needs and opportunities to define the change drivers and the scope of the initiative documented within the Concept Statement
- Assess business strategies - Gather information to assist with understanding the business goals, documented within the concept feasibility report
- Review business and IT alignment - Working with key stakeholders to define or understand the strategic IT programs and how they and the project support the realisation of the business goals, documented within a strategic IT Plan/Roadmap
- Business value analysis - Create a value model identifying the expected value and benefits to be derived by the business from the concept presented within a concept feasibility report
- Feasibility assessment - The feasibility assessment reviews the financial and strategic aspects of the project from a business perspective and capability to execute also documented within the Concept Feasibility report.
Initiative investigation
Initiative investigation
Initiative investigation
· Initiative Investigation - To investigate approved business concepts to clarify the business scope and determine the technical feasibility of the initiatives alternatives identified. Prepare a business proposal outlining the recommended initiative strategy, estimated investment and resource requirements. The proposal provides a mechani
· Initiative Investigation - To investigate approved business concepts to clarify the business scope and determine the technical feasibility of the initiatives alternatives identified. Prepare a business proposal outlining the recommended initiative strategy, estimated investment and resource requirements. The proposal provides a mechanism for communicating initiatives to other business units, enabling them to plan their involvement and for the initiation of projects and subsequent hand-over to nominated teams
Deliverable Approval
Requirements Specification Sponsor
Solution Strategy Assessment Sponsor
Conceptual Solution Design TechOwner
Solution Proposal Sponsor
Activities
- Requirements specification -Complete a preliminary specification of requirements based on the defined Concept Statement
- Requirements sign-off - Validation of the business drivers and targeted benefits against the requirements specification
- Solution strategy - Analysis of solution scenarios to identify a solution strategy most likely to meet the business requirements
- Solution alternatives - Preliminary investigation and assessment of alternative solution offerings to determine functional and technical fit
- Proof of concept - Evaluation of proposed technologies. Certification of applications to determine constraints of specific client applications
- Conceptual solution design - Based on recommended solution strategy prepare a conceptual solution design of the application components and technical architecture
- Solution investment schedule - Prepare preliminary estimates for the acquisition and delivery of the solution
- Solution delivery strategy - Define delivery strategy and prepare high level plan with key deliverables, milestones and resource requirements
- Solution proposal - Prepare proposal for the recommended solution strategy including risk and vendor assessments
Business Justification
Initiative investigation
Business Justification
· Business Justification - This phase involves the definition and analysis of the financial metrics and business benefits for the business concept. The findings are used to validate the business value and are used to measure against other investments under consideration
Deliverable Approval
Business Justi
· Business Justification - This phase involves the definition and analysis of the financial metrics and business benefits for the business concept. The findings are used to validate the business value and are used to measure against other investments under consideration
Deliverable Approval
Business Justification Report Sponsor
Activities
- Benefit/cost analysis - Evaluates the prospective cash flow for the solution, resultant from understanding of:
- Productivity expectations
- Cyclic reductions
- Reducing working capital
- Infrastructure costs
- Risks
- Flexibility increases
- Apply probability/risk assessment
- TCO analysis - Review the Total Cost of Ownership for the solution over a multi-year term. This will only review all costs of the prospective solution along with any alternatives offered for cost comparison
- ROI analysis - Review the Return On Investment of the solution based on the Benefit/Cost analysis to provide a timeline for when the investment will break even
- Financial metrics - Review and apply the organizations use of financial metrics for use in the final business case. These can range from the following:
- Net present value
- Internal rate of return
- Economic value add
- Earnings per share
Transform - Strategy & planning
Planning
Environment Analysis & operations straegy
Environment Analysis & operations straegy
A reusable set of methodologies to deliver the identified Transformation strategy and the expected business benefits identified These Stages Include:
- Strategy and planning - This stage focuses on defining the detailed strategy and plans to implement the proposed business concept and to prepare the business case for approval. This involves
A reusable set of methodologies to deliver the identified Transformation strategy and the expected business benefits identified These Stages Include:
- Strategy and planning - This stage focuses on defining the detailed strategy and plans to implement the proposed business concept and to prepare the business case for approval. This involves project planning to establish the boundaries and scope of the project and to analyze the expected risks. From a solution perspective the emphasis is on understanding the client environment and defining the technical elements of the solution and the operational strategy for supporting the solution post implementation
- Project Planning - This is a formal activity that provides a framework for the entire implementation. This documentation provides a formal client signoff to initiate project proceedings and a project agreement for reference through the project.
Environment Analysis & operations straegy
Environment Analysis & operations straegy
Environment Analysis & operations straegy
- Environment Analysis - Most customers have an existing environment to which the project must integrate into. Environmental analysis allows for formal understanding of the client’s environment by the project team the results of which will be applied during the design stage.
- Operational Strategy - Operational strategies define the tactica
- Environment Analysis - Most customers have an existing environment to which the project must integrate into. Environmental analysis allows for formal understanding of the client’s environment by the project team the results of which will be applied during the design stage.
- Operational Strategy - Operational strategies define the tactical path to implement the processes that support the envisioning phase initiatives. By applying innovative techniques for “operationalising” strategy, organisations are able to realise the intended result. This comes from understanding business process and technology operations to help the organisation to re-align operations to reduce costs and increase value
Business Proposal
Environment Analysis & operations straegy
Business Proposal
- Business Proposal - The purpose of the business proposal phase is to formally document the business concept so it can be presented to the business stakeholders for consideration and approval to proceed with the establishment of a project. The proposal reiterates the business justification, determines the scope and whether the project is
- Business Proposal - The purpose of the business proposal phase is to formally document the business concept so it can be presented to the business stakeholders for consideration and approval to proceed with the establishment of a project. The proposal reiterates the business justification, determines the scope and whether the project is technically feasible and provides preliminary estimates of the costs and delivery schedules.
- Architecture & Standards - The purpose of enterprise architecture is to define a blueprint that provides the foundation for creating interchangeable technology elements. These elements provide a coherent framework that can be connected into a structure and style that delivers adaptive systems that enables the business strategies and supports business change and technology complexity. The architecture must be extensible, scalable and provide a single, common, and cohesive vision that directs the design, construction, acquisition, deployment, and management of information systems and technology investments across the enterprise.
Transform - Design
High Level design
High Level design
High Level design
- High-level Design - This part of the design refers to the high-level components of the solution. The level of detail required is to provide a base from which a prototype can be built for a more detailed investigation into the dependencies within an organisation’s environment. The Operational Design is also included under the High-level D
- High-level Design - This part of the design refers to the high-level components of the solution. The level of detail required is to provide a base from which a prototype can be built for a more detailed investigation into the dependencies within an organisation’s environment. The Operational Design is also included under the High-level Design to prepare for limited operational support of the prototype environment.
- Operational Design - This part of the design refers to the operational area of the solution. While the majority of the operational design’s outputs are used in the solution development stage, a level of detail is required for the design prototype phase, primarily due to the project design team’s dependency on the design prototype. This allows for a level of operational rigor around the design prototype for daily operation, e.g. backups and change control, as the environment will eventually become the staging environments
Design Prototype
High Level design
High Level design
- Design Prototype - The design prototype is intended only for validation of the design with limited integration into the organisation’s environment. This environment will be reused in the build process. This build requires minimum effort while improving on design quality. This prototype environment will eventually become the staging environment once the solution is in production
Detailed design
High Level design
Detailed design
- Detailed Design - The detailed design is the culmination of the entire information gathering activities from all previous phases and stages. The aim is to produce a detailed design from which a complete solution can be developed. The design will require a level of detail such that a new team could take the design and build and implement
- Detailed Design - The detailed design is the culmination of the entire information gathering activities from all previous phases and stages. The aim is to produce a detailed design from which a complete solution can be developed. The design will require a level of detail such that a new team could take the design and build and implement the solution.
- Migration and Integration Plan - This phase takes the design components developed within the design phase and develops action plans and implementation strategies that will have a bearing on the seamless integration with the customers current state environment. The aim is to produce a migration plan that details how the environment will make the transition from current to new environment.
Transform - Develop and Delivery
Solution development
Solution development
Solution development
Solution Development - This stage involves developing all the components of the solution. The components developed include a development and test environment for the Proof of Concept, which is used to validate that the solution meets the user requirements. The development environment is an extension on the prototype development and is w
Solution Development - This stage involves developing all the components of the solution. The components developed include a development and test environment for the Proof of Concept, which is used to validate that the solution meets the user requirements. The development environment is an extension on the prototype development and is where the detailed design is taken from a conceptual stage to a physical stage. Integration, application verification, and automated builds are key elements of this stage along with rigorous testing and quality assurance .
- Build Staging Environments - full build of the required staging environments
- Automation Build - create all automation scripting iteratively testing and fine tuning
- Operational Management - This phase develops the operational processes and procedures for the support of the overall solution
Solution Delivery
Solution development
Solution development
Solution Delivery - The Solution Delivery stage is when the solution is implemented into the production environment. Once the full production implementation is complete the project is reviewed, closed off, the solution handed over to the operational management teams, and any lessons learned from the project documented
- Production Build
Solution Delivery - The Solution Delivery stage is when the solution is implemented into the production environment. Once the full production implementation is complete the project is reviewed, closed off, the solution handed over to the operational management teams, and any lessons learned from the project documented
- Production Build - full build of the final production environment
- Production Pilot - A full Pilot may be required with a limited user base, to reduce risk
- Production Rollout - A rollout may be required when there is a larger user or site base to be brought online once the pilot has proven successful.
- Acceptance testing - The project is ongoing until the testing plan has been signed off. this can be staged post pilot and rollout. User acceptance signals the end of the project
- Hand Over - Once the production implementation is complete and the solution is fully operational the project team will formally hand over the management and control of the production systems to the operational support teams. The handover process includes the transfer of all project documentation, both technical and operational, as well as any outstanding actions and issues to the designated ongoing systems support teams.
Transform - Business Readiness & Change
Business readiness for change
Business Readiness and Change - Business Readiness and Change management are critical components in ensuring that the business is prepared for the impact of implementing the new solution. Preparing the business for change requires a detailed communications strategy and planning exercise. Providing the right levels of communication and u
Business Readiness and Change - Business Readiness and Change management are critical components in ensuring that the business is prepared for the impact of implementing the new solution. Preparing the business for change requires a detailed communications strategy and planning exercise. Providing the right levels of communication and user training are critical elements in ensuring a successful solution implementation. This stage also implements the detailed processes and procedures required for the operational support teams to effectively manage the new solution.
- Business Readiness - and Change management are critical components in ensuring that the business is prepared for the impact of implementing the new solution. Preparing the business for change requires a detailed communications strategy and planning exercise. Providing the right levels of communication and user training are critical elements in ensuring a successful solution implementation.
- Operational Readiness - This phase implements the detailed processes and procedures required for the operational support teams to effectively manage the new solution. This phase is not usually completed until the new solution has been fully implemented and the operational support teams have accepted full responsibility for the ongoing management of the new environment.
- Benefits Realisation - Following the completion of the project it is usual to perform a review of the project in order to ensure that the proposed benefits listed in the original Business Case have been achieved. This usually takes the form of a report based on measuring a number of agreed parameters.
Maintain & Protect
Protect
Maintain
Maintain
Protection methodology's designed to applied to a business of any size. From one off security and compliance assessments to an end to end continuous security operational services to understand and minimise risk profiles for business. Predefined repeatable services are available below but a customised engagement can also be created using t
Protection methodology's designed to applied to a business of any size. From one off security and compliance assessments to an end to end continuous security operational services to understand and minimise risk profiles for business. Predefined repeatable services are available below but a customised engagement can also be created using the building blocks below.
High Level Security assessment – A High Level IT Security Review allows the customer to better understand their current security posture in relation to international standards and best practices. It will identify at a high level, the areas of ICT Security that need attention and provide a baseline from which decisions can be made. Reviewing ICT Security posture is a pro-active, risk avoidance process that is aimed at reducing exposure and costs arising from a potential security breach. This can also include:
- Assessing compliance to privacy legislation – Catalogue private data sources and compare compliance and risk against the Australian Notifiable Data Breach (NDB) Scheme or the European General Data Protection Regulation (GDPR).
- Incident breach planning - Define breach process and possibly continuity plans for the ongoing operations if an unforeseen breach incident event arises. Given the mandatory assessment and reporting requirements of the NBD, this is critical process with the fines that can be levied, if an assessment and notification is not complete within 30 calendar days.
- Security Controls audit - Quickly establish the protections providing the highest payoff in organisations with a controls audit that will guide an organisation through a series of Rudimentary, Fundamental and Managerial controls to baseline current security posture and understand risk currently unmitigated.
- Operational security Support model - Understand and assess the readiness of the current operational security support model. Compare effectiveness to industry benchmarks. This can include commercial arrangements required of 3rd party providers
Maintain
Maintain
Maintain
A set of support and protection services to enable the business investment to perform, minise the risk profile and deliver on the identified outcomes
Operational readiness assessment - Perform a high level assessment of the current state of the organisation operational strategy is performed, resulting in creation of a baseline. The gap be
A set of support and protection services to enable the business investment to perform, minise the risk profile and deliver on the identified outcomes
Operational readiness assessment - Perform a high level assessment of the current state of the organisation operational strategy is performed, resulting in creation of a baseline. The gap between the envisioning initiatives and the current state of the organisation can be determined. This can also include
- Define Service level Agreements - customise service levels and equate the levels of service to business requirements
- Define bespoke support arrangements - Understand and define in detail the 3rd party commercial arrangements required of the solution and ensuring relationship management requirements
- Support model - Understand and define in detail the 3rd party commercial arrangements required of the solution and ensuring relationship management requirements.
- Continuity Model - Define continuity plans for the ongoing operation of the business application if an unforeseen event arises. Align with the overall business continuity plan in place
Operational review assessment - Perform a high level assessment of the current state of the organisation operational practices. This can also include
- Review Service level Agreements - Assess service levels to current state business requirements
- Asset/Fleet review - audit the current environment to assess coverage levels, support gaps and mitigate against future downtime issues
- Operation support model review- understand and detail the process flow to baseline against state of art support offerings solutions in the market
- Support Incident review - Review an identified support incident to provide a review of what charges are required to the support Model
- Health Check - detailed review of any application or System to understand the current health status and identify areas to be remediated, to mitigate risk.